Advanced | Importing Item with Chinese Characters (UTF-8)

The usual steps for item import doesn't support Chinese characters due to the fact that the original .csv doesn't support UTF-8. Here's how you can make it work on Xilnex 3.0/3.1 and Xilnex RetailPOS (Classic).

Online Method

1. Export the Import Template (Can get it from Classic and 3.0/3.1)
2. Create an Excel file (.xlsx) for this import and complete the editing in this excel file.
3. Once the editing is done, save it (.xlsx) and upload the Excel file into the Google Drive.
4. Open the uploaded Excel file at the Google Drive via Google Sheet.
5. Download the file as .csv file (File -> Download -> Comma Separated Values .csv)
6. After downloading the CSV file > Directly import the the file into the Xilnex 3.0 (Home -> Configurations -> System Configuration -> Import).

Take note: Please make sure that you did not open/edit the the .csv file once it is downloaded. Repeat the step 3 if further edit is needed.

Offline Method

While editing the file in Excel, save the file as CSV UTF-8 (Comma Delimited)

Take Note: This solution may not work if the file wasn't saved/configured properly in Excel application.

Result